Hearthstone Manor is a boutique 16 bed private pay Long Term Care (LTC) — 24-hour nursing facility offering long and short-term stays. The 7,750 square foot premises are on a 0.37 acre lot overlooking majestic mountains of Vernon, BC, Canada. We have a beautifully maintained front lawn, a private garden and patio in the rear of the facility. There is free street parking in the front of the building and several private parking spots at the rear as well.
We maintain high standards of hygiene, care, and maintenance. You will never find a fused bulb at our facility! The facility never faces budget cuts or staff shortages ensuring high staff to resident ratio. We offer 24-hour uncompromised care!
Hearthstone is a home and not an institution.
Hearthstone rental fee is tax exempt. The cost of living at Hearthstone Manor is 100% tax deductible as well. There are no government specified eligibility criterias to stay at Hearthstone. You do not need to contact a local health authority or third party for admission into Hearthstone Manor. If you are waiting for government subsidized care, we will still welcome you. Staying in a private-pay room will not affect your position on the government subsided long-term / residential care waiting list. We are happy to help you with anything you may need to make you feel at home. Many Veterans are funded by Department of Veteran Affairs to stay at Hearthstone Manor. Some insurance companies and pension funds also contribute to the cost of long-term care.
“Long Term Care” — “Complex Care” — “Palliative Care” — “Short Term / Respite Stay” — “Memory Care” — all at Hearthstone Manor
Gardner, John & Maria
When the difficult decision was made to move both of my parents into a full care home, we had already discussed Hearthstone Manor as our home of choice due to its reputation of outstanding care and great food from what we heard. Once I met Amanda (Administrator) and went through the detailed indoctrination process I was confident we had made the right choice. Move in day was still tough as it is out of every parents comfort zone moving into a new place such as a care home and not knowing what to expect. Sarah(owner) and Amanda met us with all the staff at the front door and everyone introduced themselves and assured my parents that everything would be alright. It was great they were allowed to bring their favourite chairs, tv and comforters to remind them of the home they left. Fast forward four months, I and my parents could not be happier with Hearthstone, it is like the staff is an extension of our family, they are easy to talk to and address any concerns immediately. The nursing staff, care aids and recreational therapist are fantastic, they update me on everything they observe and it is great to see on Facebook what they have done during the day. My Mom loved to cook and could be a little picky, but she has said the food and variety has been great. It is also nice they order out once in awhile as a treat. The new owners (Gagan and Sarah) have also made several updates to the home and are making further changes to improve the ambience inside and out. I have met both of them personally and enjoy that they are so approachable and so hands on. It will be nice when the Covid restrictions lift, but until them I am glad they taking every precaution to protect my parents while still trying to make visitations as personal as possible. I can’t say thank you enough to all the staff for everything they have done -- Bruce Gardner
Mom moved into Hearthstone Manor in November 2019. We considered a number of provincially subsidized long term care facilities in the Vernon area. But decided on Hearthstone because it is a smaller, more intimate facility, friendly staff, and reported to have a better staff:resident ratio. We continued to leave mom on a waiting list for a government supported facility, but when her name came up to move, it was an easy decision to have her remain at Hearthstone. She has dementia and so is often confused, but staff are very helpful and kind. She always reports that the “girls” are very helpful and do everything for her. As a veteran, mom’s care is subsidized by Veteran Affairs to a similar level to BC government long term care homes subsidy. Sarah (owner) has been very helpful in providing accounting information for detail requested by Veteran Affairs. When Covid-19 prevented further personal contact within the residence, staff were very accommodating, providing a staff person to communicate via erasable white board through twice weekly window visits (she is unable to hear well enough for phone contact). Hearthstone posts dozens of photos of residents and their many activities on Facebook. We and other family members ,who are too far away to visit, enjoy seeing mom participating. Mom particularly enjoyed the Christmas lights tour that Hearthstone provided in December. Staff have been diligent in advising us of any changes in mom’s condition. We can’t thank them enough for all they do everyday for mom -- Doug Neden
When our Mum needed residential care, we were so grateful that Hearthstone Manor was an option for her. The beautiful grounds, cozy common living spaces and the compassionate staff result in a warm, welcoming family environment. The recreational therapy program provides physical activity, mental stimulation and fun, enhancing quality of life for the residents. As a healthcare professional, I am impressed by the excellent personal and nursing care provided including keeping family updated on health concerns and recovery from the same. Struggling to care for my Mum in the community, a huge weight was lifted after she moved into Hearthstone Manor. With her care needs taken care of, I’m able to focus on being a daughter again -- Joanna Rainer
In the early summer of 2020, my wife’s dementia had progressed to the point where I, as sole caregiver until that time, was no longer able to properly deliver 24/7 care. We had been forced to relinquish day to day care and, as such, sought out a suitable facility to help. In our search, Hearthstone was the only home that we thought could replace me and still feel like our home — a small, caring facility with dedicated staff to properly care for my wife. The experienced nursing staff treated my wife and the other dozen or so residents as family members. The home-cooked meals were freshly prepared in house with healthy choices that appealed to my wife’s taste, more than adequately replacing my newly learned meal offerings. Staff seemed to genuinely care for residents while at the same time providing for their day-to-day needs. A monthly schedule of activities listed the various daily activity offerings to keep bodies healthy and minds alert. While I felt guilty for no longer being able to solely provide for my wife of over 50 years, I feel confidently after 7 months at Hearthstone that she is in the best care situation that I could possibly have chosen -- Ray Gingsberg
Dad has been a member of the Hearthstone family for 2 ½ years. Our first experience was for Respite. Our family went on an extended vacation and Dad needed more individualized support than could be provided in the community. It was so wonderful for us to know that Dad was safe while we were away. When his needs progressed to the point of requiring complex care, we knew that Hearthstone would be perfect for him. Food has always been important to Dad. At Hearthstone, the meals are prepared right there. Frequently, there is the smell of cookies in the oven. The staff is warm and caring and they are great at communicating concerns or changes in status with me as well as open and responsive to any concerns that I have. Everyone’s genuine affection for Dad is heartwarming. It has been challenging during Covid to be unable to visit in person as much as I’d like. However, I know that Dad is in good hands. We are so grateful for the excellent care Dad has received at Hearthstone --Ken & Andrea Perrier
When Cliff suffered a severe stroke in October of 2018, he spent three months in hospital and never regained the ability to walk. He improved enough that it was determined that he should be moved to a care home. We looked at several homes in Vernon and were impressed with the staff and accommodation at Hearthstone Manor, so we suggested it to Cliff. He was quiet taken by the residence and we moved him in between Christmas and New Years. This was a year before the COVID-19 pandemic hit so we had many nice visits with Cliff at Hearthstone and were able to take him out for family visits. He would tell us of outings that the staff took him on as well. We always felt welcome as a part of the Hearthstone family and Cliff always felt at home there. Then the pandemic hit and at the same time Cliff’s health deteriorated to the point that he needed everything done for him. The staff never missed a beat and if anything, they took him even closer to their hearts. From his reactions we know that he truly appreciated the family atmosphere that existed in Hearthstone. We would feel comfortable in recommending Hearthstone Manor for a loving and caring facility for anyone’s loved ones who need to feel welcome at a new home. Unfortunately, we lost Cliff at the beginning of February, but the staff still treat our family as part of their family. The feeling is mutual by the way. If there was ever any doubt as to whether Cliff felt at home at Hearthstone, during an interview with a representative from Interior Health after Cliff has been living there for a month, he asked, “So Cliff, how long do you want to stay here?” His answer was an emphatic “Until I die” and that is what he did. -- Herb & Carol Day